MANAGING CHANGE IN FACILITIES ORGANIZATIONS: STRATEGIC APPROACHES TO WORKFORCE ALIGNMENT
SPEAKERS’ BIOGRAPHIES

Dennis L. Longworth is President and Chief Executive Officer of the Houston-based International Facility Management Association, Executive Director of the IFMA Foundation and Chief Operating Officer of World Workplace. Representing over 18,000 facility management professionals throughout 54 countries, IFMA is the largest professional association for facility management worldwide. A holder of IFMA’s Certified Facility Manager designation since its inception in 1993, Mr. Longworth also holds a CFMJ, the special designation awarded by JFMA, the Japanese Facility Management Association.

With a vision towards globalization of facility management, yet recognizing specialized interests within that realm, Mr. Longworth expanded many of IFMA’s products and services to address this dichotomy. World Workplace, IFMA’s annual conference and exposition, is an example of this effort with events being held in North America, Europe and the recently announced partnership with the Japanese Facility Management Association to produce World Workplace Japan in Yokohama, March 2003.

With 20 years of facility and built environment experience and 12 years of association management experience, Mr. Longworth is the Association’s spokesperson on workplace-related trends and issues. IFMA research and quotes from Dennis have appeared in USA Today, The Wall Street Journal, The New York Times, Parade Magazine, The Times of London, The Japan Economic Journal and on CBS MarketWatch. He has been traveling extensively across the globe to speak with companies, groups and governmental entities on a variety of business trends. Mr. Longworth attended Bowling Green State University and earned a bachelor’s degree in Industrial Engineering. Prior to joining IFMA, he worked for facility management industry leaders Johnson Controls and Armco Steel.

Christopher Mihm is Director for Strategic Issues at the U.S. General Accounting Office where he leads GAO’s work on strategic human capital management issues and related results-oriented management initiatives. Mr. Mihm has led the development of many guides and management tools, reports, testimonies, and formal briefings that are assisting Congress and federal managers as they seek to instill a more strategic and results-oriented approach to federal management and human capital.

Mr. Mihm has appeared as a witness before congressional committees on numerous occasions to discuss federal management, strategic human capital, US Census, and DC government reform issues and has been actively involved in working with committees across Congress to show them how strengthened public management can improve the performance and accountability of the federal government. He is a fellow of the National Academy of Public Administration.

Dr. Get W. Moy, P.E., is the Director of the Utilities and Energy Directorate, Office of the Under Secretary of Defense (Installations and Environment) where he is responsible for the development, implementation and oversight of Defense policy in the areas of energy and water resource management, utility acquisition, and utilities privatization. The Directorate provides policy, guidance and technical tools to help professional Defense installation managers improve mission support, while at the same time improving the living and working conditions of Defense personnel and their dependents at the lowest life-cycle cost. Dr. Moy is also the functional advisor for the Department’s facilities engineering career field.

From 1995-2001, Dr. Moy served as the Chief Engineer for the Naval Facilities Engineering Command. As the Chief Engineer, Dr. Moy was the final technical authority for the Navy on shore facilities. In addition, Dr. Moy was the Director of Planning/Base Development, providing direction, management, and leadership in the shaping of the Navy ashore facilities infrastructure.

From 1989 to 1995, Dr. Moy moved to the Office of the Secretary of Defense where he began his service as the Director, Engineering and Construction for the Deputy Assistant Secretary of Defense (Installations). He then served as the Assistant Deputy Under Secretary of Defense, Pollution Prevention, in the office of Environmental Security. While on the Office of Secretary of Defense staff, Dr. Moy led the Tiger Team effort that resulted in the Housing Public Private Venture legislation currently being executed.

Prior to 1989, Dr. Moy worked as a civil engineer in the Naval Facilities Engineering Command culminating in tours as the Director, Design Policy, and the Branch Manager in the Navy Military Construction Division. He has also worked for Headquarters Marine Corps, Deputy Chief of Staff for Installations and Logistics, as a general engineer in various capacities.

Dr. Moy is a member of the Board of Directors of the CADD/GIS Technology Center for Facilities, Infrastructure and Environment. Dr. Moy is a Fellow in the American Society of Civil Engineers, and a member of the United States Naval Institute and the Tau Beta Pi Engineering Honor Society. Dr. Moy is a Registered Professional Engineer in the Commonwealth of Virginia.

He received a B.S. in Civil Engineering from The Catholic University of America, and Master and Doctor of Science Degrees in Engineering Administration from the George Washington University. He also graduated from the Naval War College.

Major General Hans A. Van Winkle is the Deputy Commanding General of the U.S. Army Corps of Engineers in Washington, D.C. The mission of the Army Corps of Engineers is to provide quality, responsive engineering and environmental services to the nation. This includes military construction and real estate services for the Army and Air Force, the Army's national water resources program, and design, construction management and real estate services for other Defense and Federal agencies.

Before assignment to his present position in July 2001, General Van Winkle served as the Corps' Director of Civil Works, overseeing a program with an annual appropriation of approximately $4.5 billion that includes projects to provide navigation, flood damage reduction, environmental restoration, emergency response mission, the regulatory programs in the nation's waterways and wetlands, and many engineering and construction activities which the Corps performs for other Federal agencies.

Commissioned in the Corps of Engineers from the United States Military Academy at West Point, General Van Winkle earned a Master of Science degree in Public Policy from the University of California in Berkeley. He became a registered professional engineer in Virginia. His military schooling includes the Engineer Officer Basic and Advanced Courses at the U.S. Army Engineer School at Fort Belvoir, VA; United States Army Command and General Staff College at Fort Leavenworth, KS; and the United States Army War College at Carlisle Barracks, PA.

General Van Winkle's key command and staff assignments have included Commander and Division Engineer, Great Lakes and Ohio River Division, U.S. Army Corps of Engineers, in Cincinnati and Chicago, Deputy Chief of Staff, Engineer, for the U.S. Army Europe and Seventh Army in Heidelberg, Germany, Director of Training at the U.S. Army Engineer School at Fort Leonard Wood, Mo.; Commander, Division Engineer Brigade, 4th Infantry Division (Mechanized), Fort Carson, CO.; Commander, 8th Engineer Battalion, 1st Cavalry Division, Fort Hood, TX.; Operations Officer, 7th Engineer Brigade, U.S. Army Europe, Germany; Executive Officer, 82nd Engineer Battalion, U.S. Army Europe, Germany; Exchange Officer, Royal School of Military Engineering, United Kingdom; Assistant Professor of Economics at the U.S. Military Academy at West Point, NY; S-4 (Logistics), 10th Combat Engineer

Battalion, 3rd Infantry Division, U.S. Army Europe, Germany; and Commander, Company A, 10th Combat Engineer Battalion, 3rd Infantry Division, U.S. Army Europe, Germany.

Among his military awards are the Legion of Merit, Bronze Star Medal, three Meritorious Service Medals, three Army Commendation Medals, and two Army Achievement Medals.

Gary W. Arnold is the Deputy Associate Commissioner for the Office of Facilities Management in the Social Security Administration, Mr. Arnold manages real property, physical security and environmental health and safety for the Agency. In addition to setting national policy and operating procedures for those programs, he is responsible for operating and maintaining the headquarters complex of almost 4 million square feet in 16 buildings, housing some 12,000 employees. He is also manages building and renovation projects in the Agency’s large delegated facilities across the country.

Mr. Arnold is a member of the Federal Administrative Managers Association, and has served as both its co-chair and chair. He is currently the co-chair of Federal Real Property Council, where he recently chaired the succession planning workgroup and is now chairing the security workgroup. His office holds memberships in both IFMA and BOMA.

Mr. Arnold’s 30 year career with the government has included management positions in the Department of Health and Human Services’ Office for Civil Rights and Office of the Assistant Secretary for Management and Budget, as well as senior management positions in SSA’s Office of International Operations and Office of Information Systems.

Henry J. Hatch is the chair of the Federal Facilities Council and a member of the Board on Infrastructure and the Constructed Environment of the National Research Council. He retired from the U.S. Army Corps of Engineers with the rank of lieutenant general and served as chief of engineers and commander of the U.S. Army Corps of Engineers. He was elected to the National Academy of Engineering in 1992. General Hatch was the chief operating officer of the American Society of Civil Engineers from 1997 to 1999 and, prior to joining ASCE, was president and chief executive officer of Fluor Daniel, Hanford, Inc., where he directed a $5 billion, five-year management contract for the U.S. Department of Energy’s environmental cleanup at Hanford. General Hatch is a registered professional engineer in the District of Columbia and a member and past national president of the Society of American Military Engineers. He graduated from the U.S. Military Academy at West Point and has an M.S. in geodetic science from Ohio State University.